POLICIES

Effective Date: 05.01.2025

Welcome to www.artistrywellnesshawaii.com (the "Site"), operated by Artistry Wellness Hawaii II LLC, doing business as Artistry Medspa ("we," "us," or "our"). By accessing or using our Site and services, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Site or services.

Use of the Site

You agree to use the Site for lawful purposes only and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party. Prohibited behavior includes but is not limited to:

Transmitting obscene or offensive content
Engaging in conduct that harasses or may cause distress or inconvenience to others
Disrupting the normal flow of dialogue within our Site

We reserve the right to terminate or restrict your access to the Site if you violate these Terms or engage in any prohibited activity.

Reservation & Cancellation Policy

To respect the time of our clients and clinicians, we require a $100 deposit at the time of booking to secure your appointment. This deposit will be applied toward your treatment on the day of your appointment. If no treatment is received, the deposit will cover the consultation fee.

Cancellations or rescheduling requests made with less than 24 hours' notice will result in the forfeiture of the deposit.
No-shows will also forfeit the deposit and may be required to prepay for future appointments.

Late Arrival Policy

Punctuality ensures that all clients receive the full benefit of their scheduled services.

Arriving more than 10 minutes late may result in a shortened appointment or the need to reschedule, with the deposit subject to forfeiture.
We recommend arriving at least 15 minutes early to complete any necessary paperwork and to ensure a relaxed experience.

Service Guarantee

Your satisfaction is our priority. If you are unsatisfied with a service, please notify us within 48 hours of your appointment. We will make every reasonable effort to address your concerns.

All service sales are final, and no refunds will be issued for services rendered.
For treatments like Botox and other neuromodulators, touch-up treatments may be offered. We ask that you wait 10 days post-treatment to allow for full effect. Requests made after 20 days from the initial appointment may not be eligible for touch-ups.

Product Return Policy

We stand by the quality of our products. If you are not completely satisfied with a purchase, you may return the item under the following conditions:

Returns must be made within 14 days of purchase.
Products must be in their original packaging and unused.
Prescription products (e.g., Latisse) and gift cards are non-returnable.
Returns will be issued as store credit only.

Payments

We accept all major credit cards for payment. Please note:

We do not accept cash payments.
Prices for services and products are subject to change without prior notice.

Pet Policy

To ensure a safe and comfortable environment for all clients:

Pets are not permitted in the clinic, except for service animals as defined by the Americans with Disabilities Act (ADA).

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Artistry Wellness Hawaii II LLC or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorized use of any content on the Site is prohibited.

Limitation of Liability

To the fullest extent permitted by law, Artistry Wellness Hawaii II LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the Site;
Any unauthorized access to or use of our servers and/or any personal information stored therein.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict of law principles.

Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

For any questions or concerns regarding these Terms, please contact us at:

info@artistrywellnesshawaii.com

Artistry Wellness Hawaii II LLC, doing business as Artistry Medspa

This comprehensive Terms of Service ensures clarity and sets expectations for both the business and its clients, fostering a professional and trustworthy relationship.

Effective Date: 05.01.2025

At Artistry Wellness Hawaii II LLC, doing business as Artistry Medspa ("we," "us," or "our"), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you visit www.artistrywellnesshawaii.com (the "Site").

Information We Collect

We may collect both personal and non-personal information from you when you interact with the Site, including:

Personal Information: Such as your name, email address, phone number, or other information you provide voluntarily through forms, appointment requests, or email communications.
Non-Personal Information: Such as browser type, device information, IP address, pages visited, and the duration of your visit—collected through cookies, analytics, or log files.

How We Use Your Information

We use the information collected for purposes including:

Responding to inquiries and scheduling appointments
Sending service-related updates or marketing communications (only with your consent)
Improving our services and website functionality
Complying with legal obligations or enforcing site policies

Sharing of Information

We do not sell, trade, or rent your personal information. We may share data with:

Trusted service providers who assist in operating the Site (e.g., appointment scheduling or marketing tools), under strict confidentiality agreements
Legal authorities, if required by law or to protect rights, safety, or property

Cookies and Analytics

The Site may use cookies or third-party analytics (e.g., Google Analytics) to understand website traffic and usage patterns. You can modify your browser settings to disable cookies if desired.

Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure. By using the Site, you acknowledge and accept this risk.

Your Choices

You have the right to:

Opt out of email communications by clicking “unsubscribe” or contacting us directly
Access, correct, or delete your personal information by submitting a request via email

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their policies separately.

Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

Policy Updates

We may revise this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Continued use of the Site after changes constitutes your acceptance of the updated policy.

If you have any questions regarding this Privacy Policy, please contact us:

info@artistrywellnesshawaii.com

Artistry Wellness Hawaii II LLC, doing business as Artistry Medspa

- Personal Information: Such as your name, email address, phone number, or other information you provide voluntarily through forms, appointment requests, or email communications.
- Non-Personal Information: Such as browser type, device information, IP address, pages visited, and the duration of your visit—collected through cookies, analytics, or log files.
- Responding to inquiries and scheduling appointments
- Sending service-related updates or marketing communications (only with your consent)
- Improving our services and website functionality
- Complying with legal obligations or enforcing site policies
- Trusted service providers who assist in operating the Site (e.g., appointment scheduling or marketing tools), under strict confidentiality agreements
- Legal authorities, if required by law or to protect rights, safety, or property
- Opt out of email communications by clicking “unsubscribe” or contacting us directly
- Access, correct, or delete your personal information by submitting a request via email

WEBSITE DISCLAIMER

Effective Date: 05.01.2025

The information provided by Artistry Wellness Hawaii II LLC, doing business as Artistry Medspa ("we," "us," or "our") on www.artistrywellnesshawaii.com (the "Site") is for general informational and educational purposes only. All content is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, reliability, validity, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCES shall we have any liability to you for any loss or damage of any kind incurred as a result of your use of the Site or reliance on any information provided. Your use of the Site and your reliance on any information is solely at your own risk.

External Links Disclaimer

The Site may contain (or you may be sent through the Site) links to third-party websites, content, or features, including through banners or advertising. These external links are not investigated, monitored, or checked by us for accuracy, adequacy, reliability, availability, or completeness.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY for any third-party content or information linked through the Site. We are not a party to, nor do we monitor, any transaction between you and third-party providers of products or services.

Professional Disclaimer

The Site does not contain or offer medical or mental health advice. All information provided is for general informational and educational purposes only and is not a substitute for professional advice, diagnosis, or treatment.

We encourage you to consult with licensed medical or mental health professionals before making any decisions or taking actions based on the information you find on the Site.

WE DO NOT PROVIDE ANY KIND OF MEDICAL OR HEALTH ADVICE. Your reliance on any information found on the Site is strictly at your own risk.

Testimonials Disclaimer

The Site may contain testimonials from clients or users of our services. These testimonials reflect the personal experiences and opinions of those individuals. However, their experiences are unique to them and may not reflect the typical client experience. Individual results may vary.

Testimonials are submitted in various formats (text, audio, video), and while they are reviewed before being posted, they appear as originally shared—except for minor corrections to grammar or typos. Some testimonials may have been shortened for clarity.

The views and opinions in testimonials are those of the individuals and do not necessarily reflect our views. We are not affiliated with or compensating individuals for testimonials unless clearly stated. Testimonials are not intended as claims that our services can diagnose, treat, cure, or prevent any medical condition. They have not been clinically evaluated.

If you have any questions regarding this disclaimer, please contact us:

info@artistrywellnesshawaii.com

Artistry Wellness Hawaii II LLC, doing business as Artistry Medspa

COOKIE POLICY

Effective Date: 05.01.2025

This Cookie Policy explains how Artistry Wellness Hawaii II LLC, doing business as Artistry Medspa, uses cookies and similar technologies on www.artistrywellnesshawaii.com ("the Site").

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and provide information to site owners.

How We Use Cookies

We use cookies to:

Improve website functionality and performance
Understand how users interact with our site (via tools like Google Analytics)
Store user preferences and enhance user experience

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality
Performance Cookies: Collect anonymous data to help us improve the site
Functional Cookies: Remember your preferences and settings
Third-Party Cookies: Set by third-party services, such as embedded videos or analytics tools

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

Changes to This Cookie Policy

We may update this Cookie Policy at any time. Changes will be posted on this page with an updated effective date.